Amazing People Welcome
Customer Service Representative- Necedah Branch
Location:
212 S. Main Street, Necedah WI
Status:
Full-time hourly position
Hours:
Hours worked can vary and are within the bank’s hours of operation: 7:45 a.m. – 5:00 p.m. Monday through Friday and Saturday 8:15 a.m. to 12:00 p.m. Every other Saturday is required.
Responsibilities:
- Process a variety of account transactions including, but not limited to: accepting cash and checks for deposit, cashing checks and disbursing money from savings and checking accounts in accordance with established procedures, receiving and processing loan payments, transferring funds between accounts, selling money orders and cashier’s.
- Recognize additional customer banking needs and cross sell products and services which meet those needs and/or make referrals to appropriate employees.
- Assist customers by opening and closing deposit accounts, demonstrating electronic services and enrolling customers for services.
- Assist customers in resolving problems and answer inquiries.
- Participate in promotional activities and events.
- Obtain and maintain proficient knowledge of all bank deposit products and services.
Qualifications:
- At least 1 year previous cash handling & customer service experience
- Excellent customer service and interpersonal skills
- Ability to identify customer needs & refer bank products and services
- Ability to maintain strict confidentiality
- A high degree of accuracy and attention to detail
- Desire to provide the highest level of customer service
Benefits:
The American Bank offers a competitive wage along with an attractive benefit package which includes medical, dental, life, and long-term disability insurance, employee stock ownership plan, 401K retirement plan and employer match, and paid vacation, holidays and sick leave.
Customer Service Representative- Northside Branch
Location:
1519 North Spring St., Beaver Dam WI
Status:
Full-time hourly position
Hours:
Approximately 40 hours per week. Monday – Friday 7:50 a.m. – 5:00 p.m., rotating Fridays 7:30 a.m. – 6:00 p.m., alternating Saturdays 7:50 a.m. – 12:00 p.m.
Responsibilities:
- Process a variety of account transactions including, but not limited to: accepting cash and checks for deposit, cashing checks and disbursing money from savings and checking accounts in accordance with established procedures, receiving and processing loan payments, transferring funds between accounts, selling money orders and cashier’s.
- Recognize additional customer banking needs and cross sell products and services which meet those needs and/or make referrals to appropriate employees.
- Assist customers by opening and closing deposit accounts, demonstrating electronic services and enrolling customers for services.
- Assist customers in resolving problems and answer inquiries.
- Participate in promotional activities and events.
- Obtain and maintain proficient knowledge of all bank deposit products and services.
Qualifications:
- At least 1 year previous cash handling & customer service experience
- Excellent customer service and interpersonal skills
- Ability to identify customer needs & refer bank products and services
- Ability to maintain strict confidentiality
- A high degree of accuracy and attention to detail
- Desire to provide the highest level of customer service
Benefits:
The American Bank offers a competitive wage along with an attractive benefit package which includes medical, dental, life, and long-term disability insurance, employee stock ownership plan, 401K retirement plan and employer match, and paid vacation, holidays and sick leave.