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Customer Service Representative (Teller) 

Location: American Bank Northside Branch, 1519 North Spring St., Beaver Dam, WI

Status: Full-time hourly position

Hours: Approximately 40 hours/week. Monday - Friday 7:50 a.m. - 5:00 p.m., rotating Fridays 7:30 a.m. - 6:00 p.m., alternating Saturdays 7:50 a.m. - 12:00 p.m.

Responsibilities:

  • Process a variety of account transactions including, but not limited to: accepting cash and checks fo deposit, cashing checks and disbursing money from savings and checking accounts in accordance with established procedures, receiving and processing loan payments, transferring funds between accounts, selling money orders and cashier's checks.
  • Recognize additional customer banking needs and cross sell products and services which meet those needs and/or make referrals to appropriate employees. 
  • Assist customers by opening and closing deposit accounts, demonstrating electronic services and enrolling customers for services.
  • Assist customers in resolving problems and answer inquiries.
  • Participate in promotional activities and events.
  • Obtain and maintain proficient knowledge of all bank deposit products and services. 

Qualifications:

  • At least 1 year previous cash handling & customer service experience
  • Excellent customer service and interpersonal skills
  • Ability to identify customer needs & refer bank products and services
  • Ability to maintain strict confidentiality
  • A high degree of accuracy and attention to detail
  • Desire to provide the highest level of customer service

How to Apply:

  • Complete and submit an online application on this website
  • Submit a resume via online application or email to hr@americanbankbd.com.

Apply Now

Customer Service Representative (Teller) 

Location: American Bank Necedah Branch, 212 S. Main Street, Necedah WI

Status: Full-time hourly position

Hours: Approximately 40 hours/week. Monday - Friday 7:50 a.m. - 5:00 p.m., alternating Saturdays 7:50 a.m. - 12:00 p.m.

Responsibilities:

  • Process a variety of account transactions including, but not limited to: accepting cash and checks fo deposit, cashing checks and disbursing money from savings and checking accounts in accordance with established procedures, receiving and processing loan payments, transferring funds between accounts, selling money orders and cashier's checks.
  • Recognize additional customer banking needs and cross sell products and services which meet those needs and/or make referrals to appropriate employees. 
  • Assist customers by opening and closing deposit accounts, demonstrating electronic services and enrolling customers for services.
  • Assist customers in resolving problems and answer inquiries.
  • Participate in promotional activities and events.
  • Obtain and maintain proficient knowledge of all bank deposit products and services. 

Qualifications:

  • At least 1 year previous cash handling & customer service experience
  • Excellent customer service and interpersonal skills
  • Ability to identify customer needs & refer bank products and services
  • Ability to maintain strict confidentiality
  • A high degree of accuracy and attention to detail
  • Desire to provide the highest level of customer service

How to Apply:

  • Complete and submit an online application on this website
  • Submit a resume via online application or email to hr@americanbankbd.com.

Apply Now

American Bank is an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in employment based upon an individual's race, color, creed, religion, age, sex, national origin, ancestry, marital status, sexual orientation, disability, arrest/conviction record or any other status protected under law. In reading and answering the following questions, please keep in mind that none of the questions are intended to imply any limitations, illegal preferences or discrimination based upon any non-job-related information. This application will be given consideration, but its receipt does not imply that the applicant will be interviewed or employed. Please contact Human Resources if you need an accommodation to participate in the application process at 920-885-2700.

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