Skip to main content Go to Online Banking

All Beaver Dam functions moving to Spring Street Office beginning Wednesday, March 25

You can access all banking aspects - including new account opening, regular transactions, notaries and more - through the drive up lanes at our Spring Street Office and Necedah Office. For more information, visit https://americanbankbd.com/covid19.html.

American Bank's Response to COVID-19

Important information from American Bank - Updated March 24, 2020

As previous communications regarding American Bank's response to COVID-19 have stated, our leadership team continues to monitor this very fluid situation on a daily basis.  Today, we made a decision that all Beaver Dam operations will move to our Spring Street location beginning Wednesday, March 25.  While the lobby will remain closed, rest assured you can access many services through our drive up lanes - including opening new accounts, regular deposits and withdrawals, notary services, our 24-hour ATM and more.  Please note that many of the lengthier transactions will take place in the lane closest to the building, so there may be a longer waiting time.  However, the other two lanes will remain open for routine transactions.   

Along with our Spring Street office, our Necedah location will also remain open in a drive thru capacity only.  If you need to come into the bank, please call ahead of time to request an appointment.  

American Bank's convenient services are always open:

  • online banking and mobile banking
  • drive up operations at our Spring St. Office (1519 N. Spring St., Beaver Dam) and Necedah Office (212 S. Main St., Necedah)
  • ATMs - current ATM limits have been raised to $500/day for card holders; additionally we will refund any fees you may incur from ATM usage
  • bank by phone with our dedicated call center - Monday through Friday, 8 am to 5 pm, there will be dedicated individuals to assist you with your banking questions - just call 920.885.2700.
  • bank by mail - many transactions, including all CD renewals, will be handled by mail until further notice
  • bank by phone with our 24/7 automated system - call 1.888.987.2265

Our team of dedicated and knowledgeable Customer Service Representatives will be available to answer your questions and continue to meet your individual and business needs via phone at our dedicated call center or via email. 

If you or your family have been affected by the COVID-19 outbreak, our thoughts and prayers go out to you.  If you have experienced a disruption in income due to COVID-19 and need assistance, please reach out to one of our offices; we will discuss your personal situation to learn what we may be able to do to help. 

 

Important information from American Bank. - Updated March 17, 2020
 

As previous communications regarding American Bank's response to COVID-19 have stated, our leadership team continues to monitor this very fluid situation on a daily basis.  After reviewing the current state of our local communities and keeping the health and wellness of our customers and employees in mind, we have decided to temporarily close the lobbies at all of our offices beginning Wednesday, March 18.   

Rest assured that our drive ups and and night drop services will remain open for customers to use during this time.  Additionally, if you wish to open an account, access your safety deposit box or need to meet with a loan officer, those can be done in our offices by appointment only - please call to arrange a meeting ahead of time.

American Bank's convenient services are always open:

  • online banking and mobile banking
  • drive up operations at our Main Office (115 Front St., Beaver Dam), Spring St. Office (1519 N. Spring St., Beaver Dam) and Necedah Office (212 S. Main St., Necedah)
  • ATMs - we will refund any ATM fees during this time, if you do get charged any fees, please let us know and we will refund those
  • bank by phone with a local office - during this time, we will be waiving any fees associated with transfers via phone, etc.
  • bank by mail - many transactions, including all CD renewals, will be handled by mail until further notice
  • bank by phone with our 24/7 automated system - call 1.888.987.226

Our team of dedicated and knowledgeable Customer Service Representatives will be available to answer your questions and continue to meet your individual and business needs via phone at our dedicated call center or via email. 

If you or your family have been affected by the COVID-19 outbreak, our thoughts and prayers go out to you.  If you have experienced a disruption in income due to COVID-19 and need assistance, please reach out to one of our offices; we will discuss your personal situation to learn what we may be able to do to help. 

We wish you and your loved ones the very best.

 

March 15, 2020:  An important message from our President and CEO, John Oathout.

As a community bank, it goes without saying that we take the health and safety of our team members, clients and local communities very seriously.  If you or your family have been affected by the COVID-19 outbreak, our thoughts and prayers go out to you.  If you have experienced a disruption in income due to COVID-19 and need assistance, please reach out to one of our offices; we will discuss your personal situation to learn what we may be able to do to help. 

Our leadership team continues to monitor this very fluid situation on a daily basis and will continue to update you - our valued customers - as information changes.  As of today, SUNDAY,  MARCH 15, here are the precautions we are taking to continue to serve you in a safe and effective manner.

Electronic services

As this situation continues to evolve, we want to remind you that you can access all of your account information 24/7 from the comfort of your own home.  Our comprehensive electronic services includes (click on any of the services to learn more),

If you need more information on getting signed up for these services, now is the perfect time to do so.  We will be happy to provide any assistance you may need in accessing these services, simply contact our dedicated call center to handle all of these inquires by calling 920.885.2700 Monday through Friday, 8 am to 5 pm.

Other convenient services

In addition to our enhanced electronic services, American Bank is also making these other convenient services available to you:

  • drive up operations at our Main Office (115 Front St., Beaver Dam), Spring St. Office (1519 N Spring St., Beaver Dam) and Necedah Office (212 S. Main St., Necedah)
  • bank by phone with a local office - during this time, we will be waiving any fees associated with transfers via phone, etc.
  • bank by mail - many transactions, including all CD renewals, will be handled by mail until further notice
  • bank by phone with our 24/7 automated system - call 1.888.987.2265
  • utilize ATMs - we will waive any foreign ATM fees during this time

Additionally, during the COVID-19 outbreak, we will not be greeting you with a handshake in any of our offices - this is to help prevent the spread of germs among our employees and clients.

Ongoing client service

Rest assured that we are committed to continue serving our clients during this unprecedented time.  We have contingency plans in place to continue servicing you with the same level of customer service and functionality you have come to expect from American Bank.  In addition to these plans, extra precautions are being taken at all of our locations to help protect our clients and employees, such as:

  • advising staff members to stay home if feeling ill
  • implementing social distancing among employees and clients wherever possible
  • ramping up cleaning protocols, such as sanitizing teller stations, lobby tables and door handles hourly at a minimum
  • evaluating our large scale events and meetings for the next 30 days and rescheduling wherever possible and appropriate
  • proactively monitoring the local and global health situation and have plans in place to support our customers, employees and communities, should we need them


We continue to monitor this situation on a daily basis and will provide any updates to you via email, on our website and on social media as they become available.  I sincerely appreciate and thank you for the trust you continue to place in American Bank.  Since we were founded in 1891, one thing has remained the same: our commitment to the communities we serve, and we are committed to doing everything we can to help our communities and clients through this unprecedented time.  We wish you and your loved ones the very best.

Sincerely,

John R. Oathout
President and Chief Executive Officer
American Bank

Top
Some content requires Adobe Acrobat Reader to view.